Welcome to Spirit.pk. By accessing our website and purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.
1. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which outlines how we collect, use, and protect your personal information in compliance with applicable laws and regulations. By using our website, you consent to the collection and use of your data as described in our Privacy Policy. If you disagree with any part of the policy, please refrain from using our website.
2. Payment Methods
We offer the following secure payment options for your convenience:
- Cash on Delivery (COD): Pay the courier representative upon receiving your package. We recommend keeping the exact amount ready for a smooth transaction.
- Bank Transfer (Advance Payment): Customers can also make advance payments via bank transfer before order dispatch.
3. Shipping & Delivery
We ensure fast and reliable delivery across Pakistan through our trusted logistics partners.
- Lahore Deliveries: Handled by our in-house delivery service for faster processing.
- Nationwide Deliveries: We collaborate with Tezz Pakistan, RapidCOD, Pakistan Post, FastEx, Trax Logistics, Leopard, TCS, Call Courier, Rider Logistics, and other trusted couriers to deliver your order safely to your doorstep.
- Delivery Timeframe: Estimated delivery times vary based on location and courier service availability.
4. Return, Refund & Exchange Policy
We strive to provide high-quality products and customer satisfaction. If your item is defective, damaged, incorrect, or incomplete upon delivery, you may be eligible for a return, refund, or exchange based on our Refund & Return Policy.
For full details, please review our Refund & Return Policy.
5. Product Warranty
We offer warranties on selected products under specific conditions. Warranty coverage varies by product category. If you encounter any issues with a product, please contact our support team for assistance with returns, exchanges, or refunds based on warranty eligibility.
6. Contact Us
For any queries or support, feel free to reach out to us:
📞 WhatsApp: +92 300 8912444
📧 Email: [cs@spirit.pk]
Thank you for choosing Spirit.pk – your trusted source for foot, hand, knee, and back support solutions!